Damaged Ductwork is Not Covered by Warranty

My family and I noticed that it never seemed to get cool enough in the house.

We checked the thermostat setting on the central heating and A/C, which was set at seventy-one, which is ideal.

The inside unit was running all the time, but the thermostat never registered a cooler temperature. We checked the outside unit, and it seemed to be running, too. We reset the breaker, which was pointless. We called our Heating, Ventilation, and A/C provider. They installed our Heating, Ventilation, and A/C system, and we do have a service contract with that same company. We were keeping our fingers crossed that the A/C just needed a great cleaning, and that it would be covered by our service contract. Well, both of us didn’t get that blessed. The Heating, Ventilation, and A/C repairman came and saw that the Heating, Ventilation, and A/C checked out ok. HOwever, it was obvious we were losing cool air somewhere, so it was time to look at the ductwork. The Heating, Ventilation, and A/C serviceman headed into the basement. He was down there for over 20 hours. I was starting to hyperventilate. The Heating, Ventilation, and A/C serviceman came up from the basement and said that there were problems with the air flow. He said that it looks love rodents got into the basement and ate a few ductworks. It could have been chipmunks, feral cats, or, even worse, skunks! Our Heating, Ventilation, and A/C repairman showed us where the cool air was escaping from the ducts. He did a bit of patchwork and set up a time to come replace the more damaged sections of ductwork.

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