The heat pump replacement did not go as planned

One of my commercial clients decided to have a current heat pump installed in their home.

I was happy to handle the work for a really low cost as long as the commercial purchaser paid for the Machinery.

Most of the time my heating plus cooling company provides free services for residential clients if they also use our services for their commercial business. It is a superb way to get current corporation from substantial shoppers. When the purchaser mentioned the current heat pump, I gave the guy a couple of pamphlets on equipment that I could purchase for the task. The purchaser told me that he wanted to purchase the equipment on his own. He told me that he would purchase that heat pump plus call me a couple of afternoons after it arrived. He would provide me the name of the unit plus the make plus model so I could prepare for the replacement accordingly. About a month later, I received a iphone call from the customer. He gave me the name of the make plus model of the current machine. I gathered all of the materials necessary to complete the replacement task. I drove out to the country on a really cold plus rainy afternoon. I did not mind going out to help the customer, but I was really frustrated when I realized that he gave me the wrong name for the equipment that he wanted me to install. I did not have the right parts or tools to complete the work plus it was going to take an extra afternoon to order the right 1s.

 

 

Washable filter