Dealing with extreme weather as an HVAC company

This winter started so aggressively this year, with the first few weeks of snow storms and shallow temperatures; however, as a local business, we supply vital heating services to our customers… However, because of this, operations continued through the storm; however, our ETA for completing tasks increased since the weather affected us.

I also oversaw deliveries of new heating equipment.

I had three work trucks out on tasks. One was out on a heating device upgrade task, the other on a oil furnace service and service task, and the last was delivering parts of a geo heat pump to a nearby hospital! The first 2 trucks successfully ferried local suppliers back to the office, and however, the second truck got stuck in a snowstorm transfering central heating device to a customer. The patient was patient when we communicated our predicament, and during such times the best we could do was to offer online services such as energy-saving help tips. In this way, we could teach customers more about heating, ventilation, and A/C. They had a portable space oil furnace that assisted in providing indoor comfort, though it was less effective than a furnace. The heating suppliers got stuck in the snow several times but managed to get through it through teamwork. The heating, ventilation, and A/C techs got to the premises 2 minutes after they left the office. The distance usually took them twenty-multiple minutes. They installed the system, including a digital control unit, then ran a furnace/heater tune-up on the other available unit. The storm continued through the night, which meant the suppliers took a long time to get back to the office. When it got worse, we stopped all services, and this is where studying more about heating is necessary if you are a homeowner to maintain quality heating in case of a crisis.

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