A purchaser called me on Friday to schedule a tune-up on the heat pump plus cooling system.
I did not have any appointments available on Friday, so I asked a purchaser if he wanted to wait until Friday.
She told me that the heat pump plus cooling system tune-up was not an emergency plus he was happy to wait. The purchaser did not seem frustrated when he gave me his name, telephone number, plus address. The two of us made an appointment for Friday at 9 am. The purchaser was my first task that afternoon. I arrived precisely at 9 a.m. I rang the doorbell a couple of times before the homeowner answered the door. The purchaser looked puzzled when he saw me kneeling outside. I reminded his that I was there to tune up the heat pump plus cooling system. The older man told me that he never called for a tune-up service. I really looked just as puzzled plus confused as he did. I verified the address plus the name on the account, but the iphone number was different. When I gave the purchaser the iphone number, he told me that was his daughter’s number. I called the man on the iphone plus he told me that he was stuck in traffic. She planned to meet me at his mom’s address plus have the heat pump plus cooling system tuned up as a surprise for the season. I absolutely surprised the guy’s mother plus he should have given his a heads up that I was arriving that afternoon.