Doing business during this day and age is just so impersonal I don’t even know anybody at my bank anymore.
I’m over there maybe a few times a year now that everything is basically done online.
Each time I’m in there, it seems like they have a whole new batch of employees. Same thing with just about anywhere else I do business. My doctor spends not even 15 minutes with me per visit because she needs to get to other patients make more money to fund her growing practice. I don’t know any of the people who work on my own car. It’s just a chain store like anywhere else. However, I do have a remaining and important business relationship with my HVAC guy. We built our home almost 25 years ago. There was a bunch of interviewing to choose an HVAC contractor as were building the home ourselves. My wife and I talked with more that a dozen HVAC people. That choice of HVAC contractor is still our HVAC company all these years later. The business is family run and we are excited to witness the next generation take heating and cooling business to the next level. They have been so successful because, down the line, they have remained honest, knowledgeable and fair. We are now looking at replacing the original HVAC system from all those years ago. We are happy to know we don’t have to worry one bit about this project. It is so valuable to my wife and I that we can completely trust our HVAC company. It reaffirms the human way of doing business. In many ways, it’s actually a heart warming experience.